About Us
THE CHATTAN SHOP
Chattan (est. 2024) is an independent design label & record club in Middle Tennessee. Our designs pull from library shelves, record shops, and songs that get stuck in your head. New archives monthly.
The ‘C’ in Chattan is silent, pronounced “Hattan.” The name comes from the ancient Scottish Highland confederation & carries the motto: Touch not the cat bot a glove.
Contact
General Inquiries
hello@chattanrecords.com
Services
services@chattanrecords.com
Online Store Support
support@chattanrecords.com
Licensing Inquiries
info@chattanrecords.com
Sponsors & Partnerships
info@chattanrecords.com
FAQ
What are your apparel measurments?
We follow standard American sizing. For precise measurements sizing charts may be found on each item's product listing.
Why hasn't my order shipped yet?
Check to see if your order was a pre-order. All orders with a pre-order item are on hold until all items are available to ship at once. Otherwise, 95% of orders ship out in a week or less unless otherwise specified.
If you feel like your order should have shipped, please email support@chattanrecords.com. We respond to support questions as soon as possible in the order they are received. We are a small mom and pop shop trying to make some magic happen.
Who do I contact regarding online orders?
support@chattanrecords.com
What is the refund & cancellation policy?
All sales are final.
We are small family team trying to do something very special, and we can't compete with Amazon. If you are unsure about your apparel size, please check the sizing chart for the item you would like to purchase.
If we made a mistake with your order, we kindly ask you let us fix it for you. Email support@chattanrecords.com if you have any questions or concerns about your order.
GPSR Statement
In compliance with the General Product Safety Regulation (GPSR), Printful and SINDEN VENTURES LIMITED ensure that all consumer products offered are safe and meet EU standards. For any product safety related inquiries or concerns, please contact our EU representative at gpsr@sindenventures.com. You can also write to us at Raina bulvaris 25, Riga, Latvia, LV-1050 or Markou Evgenikou 11, Mesa Geitonia, 4002, Limassol, Cyprus.